Getting started is easy. First, create your British Medical Auctions account.
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Click here to sign up.
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Fill in your contact details and agree to the user agreement.
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Complete your profile by adding your billing and shipping information.
To join an auction:
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Go to the Auction page, and choose the sale you’d like to take part in.
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Click ‘Register to Bid’ and agree to the Terms and Conditions.
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Approval is automated and you will receive an email confirming this. However, registration is dependent on your deposit being fully processed. If your registration is marked as “pending” for more than a few minutes, please get in touch with us and we can make sure your payment is completed.
After setting up your account and registering for an auction, just click ‘View Lots’ to see what’s available. Each lot shows the current price and bidding options. You can:
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Select the next bid amount shown, or
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Enter your own maximum bid and click ‘Bid Now’.
Please note: the hammer price is not the final amount you pay. A buyer’s premium of 22% plus VAT (where applicable) is added to the hammer price of every lot.
New buyers are asked to pay a refundable deposit of £250. This sets your initial spending limit at £3,000. If you’d like a higher limit, an additional deposit will be required. To learn more, click here or contact enquiries@britishmedicalauctions.co.uk for further information.
Once you’ve successfully completed three auctions within our Terms and Conditions - including bidding, payment, and collection - you’ll no longer need to pay a deposit. For more details, contact us at enquiries@britishmedicalauctions.co.uk or you can learn more in our deposits explained document.
Bids are legally binding commitments to buy. Once a bid is placed, it cannot be withdrawn.
While browsing an auction, you can bid in two ways:
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Click the button showing the next bid increment.
or
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Enter the maximum amount you’re willing to pay and click “Bid Now.” The system will then automatically increase your bid only as needed, up to your set limit.
Lots don’t all close at the same time. For example, if an auction is scheduled to begin closing at 10am, that means Lot 1 will close at that time. Each subsequent lot then closes at set intervals (shown in the auction details), giving you time to bid across multiple items if you wish.
If an item doesn’t sell in the first auction, it is immediately relotted into the next suitable auction for up to three consecutive auctions.
A maximum bid can be placed at any time prior to the auction completing. You can enter the maximum amount you are prepared to pay for that item using the max bid.
The reserve price is the minimum amount a seller is willing to accept for their item. If bidding hasn’t reached this amount, the lot will display “Reserve not met” until the reserve is achieved. Once a lot has sold, reserve prices are not disclosed.
Yes, you’re welcome to inspect items before bidding. Unless otherwise stated, all equipment is available at our Bracknell saleroom (RG12 2PW). To book a visit, email bookings@britishmedicalauctions.co.uk
Our warehouse is open Monday to Friday, 8:30am–5:00pm.
Clear your browser cache and try again. A computer restart may also help. If problems persist, contact our team immediately for help.
Yes. Around 50% of our customers bid successfully on their mobile devices. A stable internet connection and up-to-date software will give you the best experience.
All bidding is in GBP only. If you’re bidding internationally, check with your provider for currency conversion charges.
We don’t currently offer alerts per lot, but you can search by product type, brand, or model to see if what you need is available. You can also join our mailing list and state your auction category preferences on our website.
Winning a bid is a legal commitment to buy. If payment isn’t received within five working days, a 30% restocking invoice will be issued, and your deposit will be set against this. In addition, your account may be suspended and deposits retained.
All items are sold as seen, unless stated otherwise. We do not function test equipment. Where possible, we carry out a basic power-on test:
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If the item powers up, this will be noted in the description.
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If it does not power up, no reference will be made.
We catalogue and describe lots as clearly as possible, but buyers are welcome to inspect and test equipment themselves before bidding. Warranties are not provided. You can learn more here.
Our support team is available during auctions within the hours of 8:30am–5:00pm (UK time). Contact us immediately by phone or email if you need urgent assistance.
Yes. We are proud to deal with buyers from across the globe and offer some excellent international shipping support such as packaging and container loading solutions.
We do not provide customs or export documentation, but we can provide commercial invoices.
Our Account Managers are here to help you. Simply give us a call on +44 1252 299024 or email enquiries@britishmedicalauctions.co.uk and we’ll guide you through setting up your account.
Yes, we can arrange transport to collect equipment from your location. To do this, we’ll just need an inventory list of the items you’d like to sell through our auctions.
Please visit our collections page for more information.
Yes. We can give you an estimated price range for your equipment, based on our extensive auction database. This helps you understand what to expect before we proceed.
Please visit our valuations page for more information.
Yes. Our in-house specialists provide secure, accredited, certificated data erasure services.
Our processes follow the legislation outlined by:
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Department of Health: Destruction and Disposal of Sensitive Data - Good Practice Guidelines version 3.2 January 2017
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Protection Act 2018 as amended, and now incorporating the UK’s version of the General Data Protection Regulation (EU) 2016/679, known as UK GDPR
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Information Commissioner’s Office (ICO) Guidance
We are registered with the NHS Digital, Data Security and Protection Toolkit as having met and exceeded the standards required (Organisation code 8K278) and are a Cyber Essentials Plus certified organisation
Please visit our data erasure page for more information.
Yes, you can. Reserve pricing is agreed in consultation with your Account Manager, who will help you set a suitable figure where needed.
We go the extra mile to present your equipment at its best. Our team provides professional photography, power-on testing, cataloguing with clear descriptions. We provide a full and secure data erasure service if required. We also ensure your equipment is listed in the most suitable upcoming specialist auction, alongside similar items, to achieve the strongest results.
Once your equipment has sold, payment will be issued at the end of the following month. For example, if your item is in an auction closing 12th August, your payment will be issued end of September.
In the unlikely event that your item doesn’t sell in the first auction, it is immediately relotted into the next suitable auction for up to three consecutive auctions. If it remains unsold after that, we will contact you to discuss the next steps with you - whether that’s re-listing again, arranging a return, or recycling the equipment.
Items that require disposal, are responsibly broken down and ethically recycled to minimise landfill. We are proud to have a 100% zero-to-landfill record and where required we include registered WEEE disposal.
Please ensure equipment is clean and accessible for removal and we’ll handle the rest!
Yes. Some equipment may not be suitable for sale due to safety or regulation. Contact our team for guidance on restricted categories.
We handle all categories of medical assets, from radiology and ultrasound to endoscopy and surgical equipment.
Yes – We are in a unique position, as part of the TBAuctions group our partner brands have a combined buyer network of over 750,000 bidders globally. This means we are able to fully support the sale of non-medical assets at no extra cost or inconvenience to you.
It only takes a few minutes. Visit our sign-up page, enter your details, and follow the prompts to set up your British Medical Auctions account.
Once your account is created, simply click ‘Register to Bid’ on the auction you’re interested in. You’ll need to agree to the Terms and Conditions, and we’ll confirm your registration by email straight away.
Yes. You’ll need to register and agree to the Terms and Conditions separately for each auction you’d like to participate in.
Creating an account is your first step - this is where you provide your details, including contact and payment information, so you’re set up to buy or sell with us.
Registration is then auction-specific. Each time you’d like to take part in a particular auction, you’ll need to click ‘Register to Bid’ for that sale and agree to the Terms and Conditions. This helps us keep everything secure and ensures you’re approved for that event.
Approval is automated and you will receive an email confirming this. However, registration is dependent on your deposit being fully processed. If your registration is marked as “pending” for more than a few minutes, please get in touch with us and we can make sure your payment is completed.
There are a couple of common reasons new bidders may not be approved:
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Your registration details are missing or incorrect.
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You haven’t completed the initial refundable deposit of £250 (this may be due to mismatched addresses, use of a credit card instead of debit card etc.)
If you’re unsure, just get in touch and we’ll help you resolve it quickly.
Log in to your account at any time and click “Profile” to update your information, including your billing and shipping details.
If you’d like to close your account, simply email enquiries@britishmedicalauctions.co.uk and our team will take care of it for you.
No. However, we have heard our customer’s feedback and continue to work on a solution to rectify this.
We recommend using strong passwords and enabling two-factor authentication where possible. Always keep your login details private.
Overseas buyers may be asked for additional information, such as ID verification or export licence documentation.
Yes. BMA holds industry accreditations and complies with recognised standards to ensure trust and transparency. These include:
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ISO 9001, 14001 and 45001 Certifications
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Medical Industry Association membership
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Associate AXREM membership
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Cyber Essentials Plus
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NHS Digital
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Information Commissioners Office
Yes. We work with UK and international medical equipment sellers across the globe with managing the sales process and maximising the sales value of their medical assets.
You’ll receive an invoice by email as soon as an auction closes. Full payment is required within five working days of the invoice date.
Full payment instructions are included on your invoice. Invoices are sent following completion of the auction or can be generated during an auction on request. We accept payment by bank transfer, BACS, credit or debit card over the phone, or in cash in person.
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Cash payments are limited to £8,000 per auction, per buyer, and you’ll need to bring proof of ID.
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Your invoice will include full payment instructions, and you can also request one during an auction if needed.
Unfortunately, we do not offer payment links.
Yes.
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International card payments attract an additional fee of 3.95% of the invoice total.
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Cash payments (up to £8,000 per invoice) attract an additional 2% fee on the amount paid in cash.
For international Buyers, British Medical Auctions may refund the VAT paid by the Buyer on the production of a completed bill of lading or relevant export document to the satisfaction of British Medical Auctions, provided the export has been completed within three months of the invoice date.
The export documentation must include the relevant invoice numbers to qualify for a VAT refund.
We understand some international bank transfers may take longer to complete, and we allow 10 days. Please let us know if this affects your payment timeframe.
No. All payments must be made in GBP. Your bank may apply conversion charges.
Once payment is completed, please contact our Collections Team as soon as possible to arrange your collection. All items must be collected within 15 working days of the auction closing.
Our warehouse is open Monday to Friday, 8:30am–5:00pm. Collection times must be pre-booked to make sure your equipment is ready when you arrive. Please give us at least 48 hours’ notice when requesting a collection slot.
Unless otherwise stated in the lot description, all items are available to collect from our Bracknell saleroom (RG12 2PW, UK).
Yes. We can provide a packaging service for most items, allowing them to be safely collected by courier. Quotes are available if requested within three working days of the auction closing. We can also recommend professional crating and packaging suppliers.
If you’re arranging container collection, we can also provide a container loading service. Just contact our team at bookings@britishmedicalauctions.co.uk to book in your container collection and for a quote for loading.
We offer two options to ensure your equipment is well protected during transport:
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Bubble Wrap & Shrink Wrap – a reliable, cost-effective choice that suits most items.
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Custom-Built Secure Packaging – a tailored solution designed for maximum protection and efficiency, ideal for valuable or international shipments. These are built per product type, with secure fittings and a protective box that also reduces shipping footprint and supports reuse.
Whichever option you choose, your equipment will be packaged with care and attention.
To learn more and to see pricing, click here
All collections must be completed within 15 working days of the auction closing. Unfortunately, we cannot provide storage beyond this time.
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Items not collected on time will incur a late storage charge of £2.50 per lot, per day.
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After 20 working days, any uncollected items will be considered abandoned.
It is the buyer's responsibility to pay for and arrange collection of items purchased. If you require any assistance with your transport & shipping arrangements, we can provide recommendations of shipping and freight forwarding companies who our existing customers work with. Please contact the team as soon as possible following an auction to confirm your collection arrangements.
Yes. If you send a third-party courier, they will need to be booked in with our team and the driver must arrive with bidder and invoice number at collection. You can book them in my emailing us at bookings@britishmedicalauctions.co.uk
Yes. We can arrange crating and packaging suitable for international freight. We offer two options to ensure your equipment is well protected during transport:
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Bubble Wrap & Shrink Wrap – a reliable, cost-effective choice that suits most items.
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Custom-Built Secure Packaging – a tailored solution designed for maximum protection and efficiency, ideal for valuable or international shipments. These are built per product type, with secure fittings and a protective box that also reduces shipping footprint and supports reuse.
Whichever option you choose, your equipment will be packaged with care and attention.
To learn more and to see pricing, click here
Please contact us straight away. We’ll review the details and work with you to resolve the issue.
We value your feedback. Please contact our team directly with any concerns or comments, and we’ll respond promptly.
All auction and Marketplace sales are final. However, if you have a complaint or issue, please let us know straight away and we’ll work with you to resolve this.
If you’ve arranged your own courier, responsibility for safe transportation lies with them.
Equipment is sold “as seen,” we don’t provide training or manuals. If manuals are supplied by the seller, we’ll supply them with the purchased equipment.
You can use our website search function to check for specific product types, brands, or models. You can also sign up for our newsletters to receive updates about upcoming sales and equipment availability.
BMA Marketplace is our dedicated platform for direct sales of medical equipment outside the auction calendar. It connects sellers and buyers for straightforward, fixed-price transactions, supported by our expertise in valuations, marketing, planning, project management and logistics.
Yes – our logistics team can arrange full deinstallation and safe removal of medical equipment. This includes dismantling, handling, and loading, coordinated with your site requirements. Additional costs may apply depending on the equipment and location.
No, we can remove your scrap equipment too.
We manage a wide range of medical and healthcare equipment, from diagnostic imaging systems MRI, CT scanners, cath labs, Xray machines and more. If you are unsure whether your items are suitable, please contact our Marketplace team for guidance.
We can provide out-of-hours removal services where required. These are arranged on a case-by-case basis and may incur additional charges depending on timing and resources needed.
Simply contact our Marketplace team with details of your equipment. We offer free of charge site visits, to inspect equipment, valuations and discuss project costs. We also handle photography, cataloguing, and marketing.
Yes. We handle the complete deinstallation process including site surveys, RAMs, data deletion, deinstallation, packing, logistics, specialist equipment and transport to ensure a smooth handover.
Yes – our Marketplace is open to both UK and international buyers. We can support export documentation and connect you with trusted shipping partners if required.
Valuations can be arranged through our Marketplace team. We’ll assess your equipment based on condition, age, and historical sales data, and provide you with a recommended pricing guide before listing.
Yes – while we always try to re-use equipment and parts, we can manage the removal and environmentally responsible recycling of end-of-life equipment. Where applicable, we provide data erasure and disposal certification for compliance and peace of mind.